Browser Hijacking Hard
to Fix but Easy to Avoid
© 2004 Reprint by permission only. All
rights
reserved.
by Matt Hyatt
Imagine yourself sitting down in front of your computer
to surf the web. You open your web browser expecting
to see your favorite home page, but instead you’re
confronted by a strange new page with links to
online casinos and
adult websites. Before you can sneeze, an advertisement
for Viagra appears. Clicking the Home button
spawns two more popup ads. Surprise! Your browser
has been hijacked.
Browser hijacking occurs when a malicious website
causes a computer to persistently open other
unwanted websites. This is often done by surreptitiously
changing the user’s
default home page, causing one or more generally undesirable
web pages to appear every time the web browser is started.
The problem isn’t new, but it has gotten a lot worse
as programmers have learned newer and more complex
ways to attack unprotected computers. Recent
hijacking programs
can embed themselves in a computer so thoroughly
that they can be extremely difficult to remove
without special software
and expertise.
So how do you know if your browser has been hijacked?
If your default home page has changed and you
can’t
get it to change back, that’s a pretty good sign
that you’ve been hit. You’ll find that restarting
your browser program or your computer won’t solve
the problem. Other symptoms include numerous
random popup browser windows, slow computer performance,
and strange
error messages when you try to open your web
browser.
Fixing a hijacked browser can be a long, tedious
process. If your browser has already been hijacked,
you may want to hire an expert or roll up your
sleeves to take
on your new part time job as a disaster recovery
specialist. But before you do, there are some
fairly simple things
you can try that may get you back on track without
a lot of fuss:
- Download AdAware from www.lavasoftusa.com.
It’s free and it does a great job of removing most
problems that cause popup ads and other adware.
Make sure you download any available updates
when you run the program.
Quarantine anything the program flags as suspicious.
- Download and apply all available critical
updates from windowsupdate.microsoft.com.
- Download and install Google toolbar from toolbar.google.com.
This free program works with Internet Explorer
and adds several nifty features, including a
very effective popup
blocker.
If you try these things and still find you’re having
problems, you’re probably in for the long haul. Further
troubleshooting will involve plenty of research and a good
dose of computer expertise. If you’re comfortable
with making changes to the Windows registry and
renaming, deleting, and restoring system files,
here are some quick
tips to get started:
Backup your system first – deleting the wrong file
or making the wrong registry change may render
your system inoperable. Download Hijack This
from www.spywareinfo.com/~merijn and
read the tutorial at www.spywareinfo.com/~merijn/htlogtutorial.html.
Also check out Spybot Search and Destroy from
www.safer-networking.org/en/spybotsd.
Lastly, be sure to visit www.computercops.biz
and review the computer security forums for lots
of helpful information.
Luckily, avoiding a hijacked browser is a lot
easier than fixing one. Many of the same practices
that help prevent viruses are also effective
measures against hijacking programs. Use the
latest version of
your favorite
antivirus software and keep it current. Keep
your Windows updates current. Rogue popup ads
are primary sources of
malicious code and a common gateway to hijacking
programs – avoid
clicking on the ads themselves by closing the popup with
the X in the corner of the window. Together, these simple
procedures will go a long way towards keeping your browser
just that – yours.
Matt
Hyatt is founder of Rocket IT, an IT consulting firm near Atlanta, Georgia.
For technology help with your business, contact
Rocket IT at 770-441-2520 or visit online at www.rocketit.com.
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