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Old Advice Still Thwarts New Virus Threats
© 2003 Reprint by permission only. All rights reserved.
by Matt Hyatt

One of the most common questions I hear from new customers is “I’ve heard there’s a new virus going around – do I need to do anything special to protect my PC?” Fortunately for all of us, the answer usually doesn’t change much – the rules for avoiding viruses tend to stay the same.

Avoid suspicious email attachments. The easiest way for an attacker to infect your machine is to trick you into running a virus-infected program. To do that, many viruses are disguised as interesting email attachments. Once an infected attachment is opened, the virus is installed on the computer and often sends itself to every email address it can find. In other words, the virus will likely be sent to your friends, family, and coworkers – anybody you’ve sent email to before. And guess what they’re likely to do once they see an email attachment from you? Open the file, of course! So the cycle continues and the virus spreads. To break the cycle and protect your computer, avoid opening email attachments unless you’re certain they are safe.

If you use Windows, regularly download and apply all available Microsoft Critical Updates for your computer. Keeping current is easy – just open Internet Explorer and click on Tools > Windows Update. The Windows Update website scans your computer for known Windows security vulnerabilities and automates the process of downloading and installing relevant updates.

Install antivirus software on your computer and keep it current. McAfee VirusScan is one of my favorites for standalone desktop PCs. For about $70, it does a great job at stopping viruses before they infect your computer. Like most antivirus products, it includes a one-year subscription for virus definition file updates.

Install a firewall. Some viruses can attack your computer through an Internet connection. A firewall is special software or hardware that creates a boundary between the Internet and your PC, stopping potentially dangerous traffic before it gets to your computer. A software-based firewall is easy to install and maintain, but adds to the number of programs your computer must run in the background. You can relieve your computer of that burden by choosing a standalone firewall appliance instead. Good software- and hardware-based firewalls for the home can be found for less than $60. Business firewall appliances start at about $300, but special features can make them much more expensive.

While we all want to be vigilant about avoiding viruses, it’s important to be leery of email advice! At least once a month, I hear about a new “virus” somebody read about in an email. The message usually reads “a new virus has been discovered that will erase your hard drive … no antivirus program can stop it.” The warnings usually go on to describe a method for verifying the presence of the so-called virus and removing it. Unfortunately, these emails often turn out to be hoaxes, wrongly identifying legitimate Windows files or registry entries as viruses and tricking worried users into harming their own computers. To protect yourself from a virus hoax, check a reliable source like Network Associates (http://vil.nai.com/vil/hoaxes.asp) before following any email advice.

If you use a PC and suspect it’s already infected with a virus, Trend Micro provides a free web-based tool called HouseCall to scan systems and remove viruses. To use the tool, open a web browser and visit http://housecall.antivirus.com. Click “Scan Now” near the middle of the screen and follow the directions. Be aware that the HouseCall tool cleans current infections only – it will not protect your computer from future infections. We often use HouseCall to clean infected systems before we install antivirus software for long-term protection.

There’s no question that viruses can be a costly nuisance. Like it or not, viruses are going to be a threat as long as we use computers. The good news is that our old bag of tricks is usually a pretty effective defense.

Matt Hyatt is founder of Rocket IT, an IT consulting firm near Atlanta, Georgia. For technology help with your business, contact Rocket IT at 770-441-2520 or visit online at www.rocketit.com.

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 Updated 03/01/2008   © 2006 Rocket IT